Shop rules Regulations of the online store Regulations of the Online Store for products available on the author’s website: http://pawelostrowski.pl.
These regulations set out the rules for making purchases in the Online Store run on the Seller’s website at : http://pawelostrowski.pl.
The terms used in the Regulations mean:
Regulations – these regulations. In the scope of services provided electronically as part of the pawelostrowski.pl online store, the Regulations are the regulations referred to in art. 8 of the Act of July 18, 2002. on the provision of electronic services (Journal of Laws 2013.1422). Customer / Buyer – a natural person with full legal capacity, legal person or organizational unit without legal personality, but having legal capacity, making a purchase from the Seller under the terms set out in the Regulations.
Seller – Paweł Ostrowski. Sales conducted via the Online Store, available in the domain www.pawelostrowski.pl is the property of the author. Contact details with the Seller: Paweł Ostrowski Email: firstname.lastname@example.org Contact phone: +48 603807303 Subject of sale – products / goods / services listed on the store’s subpage at www.pawelostrowski.pl Product / good – movable item or service, presented at www.pawelostrowski.pl and to which the sales contract relates.
Sales contract – a contract of sale of products within the meaning of art. 535 of the Civil Code, concluded between the seller [the entity running the online store] and the Customer, using the online store website available at www.pawelostrowski.pl. Consumer Rights Act – the Act of 30 May 2014. on consumer rights (Journal of Laws of 2014, item 827). Act on the provision of electronic services – the Act of 18 July 2002 on the provision of electronic services (Journal of Laws No. 144, item 1204, as amended).
Order – Customer’s declaration of intent, aimed at directly concluding a sales contract, in which the buyer clearly defines the type and quantity of products. Online Store – website available at www.pawelostrowski.pl, through which the Customer can place an Order. ICT system – a set of cooperating IT devices and software, ensuring processing and storage, as well as sending and receiving data through telecommunications networks using the end device appropriate for a given type of network.
(2) General Provisions
All products offered in the store are brand new, originally packed, free from physical and legal defects, and have been legally placed on the Polish market. Products placed in the “Promotion” and “Sale” categories at the prices offered there are available while stocks last. At the same time, we would like to inform you that parallel sales of stationary stores may be conducted and products visible in the online store may be physically unavailable at the moment. The Seller reserves the right to add, remove products, change prices and deadlines for orders, carry out and cancel promotional campaigns, create special offers and change the regulations. The appearance of the goods, especially their packaging, may differ from those presented in the pictures. The technical specifications of the products come from the manufacturers (printing house, press shop). Due to possible inaccuracies in the descriptions, technical specifications and photos given do not constitute an offer in the light of the law and may not be the basis for claims against the store. As part of the technical requirements necessary to cooperate with the ICT system used by the Seller to make purchases, the Buyer should have an active electronic mail account (e-mail) and a device connected to the Internet that meets the minimum technical requirements. The customer is obliged to: a) not delivering content prohibited by law, e.g. content promoting violence, defamatory content or violating personal rights and other rights of third parties. b) using the Online Store without disturbing its functioning, in particular through the use of specific software or devices. c) using the Online Store in a way that is not inconvenient for other customers and the Seller. d) use all content posted as part of the Online Store only for personal use. e) use the Online Store in a manner consistent with the law, the provisions of the Regulations and the general principles of using the Internet. The seller does not charge any fees for communication with him using means of distance communication.
(3)Procedure for placing Orders and concluding a Sales Agreement.
(4) Prices and payment methods
All prices provided by the Seller are expressed in the Polish currency and are gross prices. The seller is not a VAT payer. Product prices do not include the cost of delivery, which is specified in “Shipping”. The buyer has the option of paying the price: a) for personal collection from the author (after prior determination of the author’s availability and whereabouts) d) payment by credit card, payment – in accordance with the rules of the Dotpay service provider, e) payment via bank transfer only in Polish Zloty (PLN) to the account: Pawel Ostrowski Account number: 43 1020 5558 0000 8302 3374 6785 In the title of payment, please provide the order number and add “Payment from the online store”. Implementation of the Customer’s order payable on delivery directly from the Seller takes place after confirmation of the order by the Customer, and the order paid by bank transfer or via the electronic payment system after the Customer’s payment has been credited to the Seller’s account. Orders not confirmed or unpaid within 14 days of submission will be automatically canceled.
Delivery of Goods takes place to the address indicated by the Customer when placing the Order. Delivery of the ordered Goods is carried by Polish Post or other equivalent method of delivery, personal collection of the order is also possible. Delivery costs are on a special subpage in the Shipping tab. In addition, delivery costs will be indicated when placing the Order. The deadline for receiving the ordered products includes the time of bringing the product to the Store (if it is not in it at the moment), the time of order completion and the time of delivery of the ordered products by courier and in Poland from 2 to 7 business days. The delivery deadline may be longer. In this situation, store staff will contact the customer to inform about the extended delivery time. Customers can access these Regulations at any time via the link found on the author’s home page www.pawelostrowski.pl and download it and print it.
(6) The right to withdraw from the contract
The consumer is entitled, pursuant to art. 27 of the Act on Consumer Rights, the right to withdraw from the contract, without giving a reason and without incurring costs, except for the costs specified in art. 33, art. 34 section 2 of the Act on consumer rights. The withdrawal period from the distance contract is 14 days from the day on which the Consumer came into possession of the item or on which a third party, other than the carrier and indicated by the Consumer, came into possession of the item, and to meet the deadline it is enough to send a statement before its expiry. The consumer may submit a declaration of withdrawal from the contract using the form, a specimen of which is attached as Annex 2 to the Act on consumer rights available at the address below. The use of the model withdrawal form is recommended, but it is not mandatory. To exercise the right of withdrawal, the Consumer must inform the Seller about his decision to withdraw from the contract by means of an unequivocal written statement sent by post or via e-mail. The consumer may also complete and send the withdrawal form or any other unequivocal statement by e-mail to the address email@example.com. The Seller will immediately confirm to the Consumer by e-mail (provided when concluding the contract and another if provided in the submitted statement) the receipt of a statement of withdrawal from the contract. The consumer is obliged to return the item to the Seller immediately, but not later than 14 days from the day on which the Consumer informed about the withdrawal from the contract. To meet the deadline, it is enough to return the items before its expiry. The consumer sends back the items that are the subject of the contract, from which he withdrawn at his own expense (Article 34 paragraph 2) and risk to the address of the Seller (after contacting the Seller). The consumer is responsible for reducing the value of the item being the subject of the contract, and resulting from using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the item. The Seller shall immediately, not later than within 14 days from the date of receipt of the statement of withdrawal from the contract submitted by the Consumer, return to the Consumer all payments made by him, including the costs of delivery, and if the Consumer has chosen a delivery method other than the cheapest usual delivery method offered by the Seller , The Seller will not refund the additional costs to the Consumer in accordance with art. 33 of the Act on consumer rights. The Seller shall refund the payment using the same method of payment as used by the Consumer, unless the Consumer has expressly agreed to a different payment method which does not involve any costs for him. The Seller may withhold the reimbursement of the payment received from the Consumer until he receives the item back or the Consumer provides proof of sending it back, depending on which event occurs first.
(7) Complaints about goods
It is recommended to check the contents of the package in the presence of an employee of the courier company at the time of its delivery and to draw up a complaint report. Checking the contents of the parcel in the presence of an employee of the courier company is free and belongs to his duties. If the delivered parcel is clearly damaged (you can see signs of flooding, significant dents, tearing of the packaging, etc.), it is recommended to refuse to accept it. In this case, the parcel will be immediately returned to the Seller to clarify the matter and re-deliver the ordered products. The Seller is liable to the Buyer on the principles set out in the provisions of art. 556 – 576 of the Civil Code for physical and legal defects (warranty). The buyer on the terms set out in the above provisions has the right to request respectively: removal of the defect, exchange of the item for one free of defects, reduction of the price or may withdraw from the contract. Complaints should be sent to the email address: firstname.lastname@example.org. The Seller undertakes to consider the complaint within 14 days, and if it was not possible, to inform within this time about the time of considering the complaint. The Online Store is not a direct producer of goods. The Seller does not grant the Buyer a guarantee within the meaning of art. 577 of the Civil Code, on the other hand, provides guarantees given by producers for products in the store or informs about such guarantees.
(8) Complaints regarding the provision of electronic services
The Seller undertakes actions to ensure the fully correct operation of the Store, to the extent that results from current technical knowledge and undertakes to remove within a reasonable time any irregularities reported by customers. The seller undertakes actions to eliminate threats such as spam, viruses, hacker attacks, in particular by controlling files saved on the server with an anti-virus program and detecting malware and third party activities, and preventing the spread of spam. The Customer is obliged to immediately notify the Seller Paweł Ostrowski of any irregularities or interruptions in the functioning of the Online Store website available on his website www.pawelostrowski.pl. Irregularities related to the functioning of the Store may be reported by the Customer to the following email address: email@example.com or using the contact form available at www.pawelostrowski.pl In the complaint, the Customer should provide his name, e-mail address or correspondence home address, type and date of irregularity related to the functioning of the Store. The Seller undertakes to consider each complaint within 14 days, and if this was not possible, to inform the Customer within this period when the complaint will be considered.
The Seller undertakes to protect personal data in a way that prevents access by third parties, in accordance with the Personal Data Protection Act of August 29, 1997 and the Electronic Services Act of July 18, 2002. The Buyer, by providing his personal data to the Seller when placing the order, consents to their processing by the Seller in order to complete the order. The Buyer may consent to the processing of his personal data for the purpose of sending surveys regarding opinions on the transaction carried out by the Buyer in the Online Store and marketing information in the form of a newsletter. The buyer has the opportunity to view, amend or update personal data at any time.
(10) Final Provisions
The current version of the regulations is always available to the Buyer on the Seller’s website in the regulations tab. During the execution of the order and throughout the warranty period of the Buyer, the regulations accepted by him when placing the order shall apply. All disputes not resolved by mutual agreement of the parties shall be settled by competent common courts. In matters not covered by these regulations, the relevant applicable legal provisions shall apply, in particular the Act of 18 July 2002 on the provision of electronic services (Journal of Laws 2013.1422), the Act of 30 May 2014. on consumer rights (Journal of Laws 2014. 827), the Act of 29 August 1997 on the protection of personal data (i.e. Journal of Laws 2014.1182) of the Civil Code.